LICENCED
We use original parts, ensuring that the warranty of your device remains valid.
GUARANTEE
We offer a 6-month warranty from the time of delivery to the customer.
TRANSPORT
We work with the most advanced companies in the express parcel sector.
TRACKING
We offer our own real-time service tracking software.
NATIONAL
We serve the entire Spanish geography, including islands, Ceuta and Melilla.
HOW DOES IT WORK?
At ICP, we want to help you repair your electronic device without leaving your home. Call us and our certified technicians will take care of everything for you. We pick up your device for repair and deliver it to where you specify, or repair it at your home if possible, whether the fault is in or out of warranty.
REMOTE REPAIR
HOW DO WE MANAGE AND MONITOR THE REPAIR PROCESS AUTOMATICALLY?
MOBILE APPLICATION DEVELOPMENT
SYSTEM INTEGRATION
ONLINE TRACKING OF THE STATUS
We have a Technical Call Centre to offer a Remote Technical Assistance Service that reduces after-sales costs and increases customer satisfaction and loyalty.
QUALITY & THE ENVIRONMENT
At ICP we are very aware of the impact of our activity on the environment. For this reason, we are ISO 14001 certified, which allows us to identify, prioritise and manage the environmental risks that may arise from the development of our business activity.
In addition, our ISO 9001 certified continuous improvement system helps us to establish and control our processes in order to ensure the optimisation of our processes.
QUALITY & THE ENVIRONMENT
At ICP we are very aware of the impact of our activity on the environment. For this reason, we are ISO 14001 certified, which allows us to identify, prioritise and manage the environmental risks that may arise from the development of our business activity.
In addition, our ISO 9001 certified continuous improvement system helps us to establish and control our processes in order to ensure the optimisation of our processes.