STRATEGIC POLICY

MISSION OF THE ICP GROUP

To provide relevant and competitive value to the client in satisfying their current and future logistical needs and expectations.

This value contribution is also aimed at the stakeholders in the environment where the organisation interacts, through its involvement in the collective objectives of sustainable, social and environmental development.

ICP’s Management is firmly committed to complying with the current applicable Regulations and Legislation, as well as with other requirements that the organisation subscribes to and that regulate aspects related to quality, environment and safety.

VISION OF THE ICP GROUP

Consolidarse como el aliado estratégico de referencia para nuestros clientes y proveedores, convirtiendo sus objetivos en los nuestros. Para llevarlo a cabo, nos implicamos en las estrategias competitivas de nuestros clientes mediante nuestra integración y la de nuestros proveedores en su cultura empresarial.

Desarrollar una posición sólida y de liderazgo en los mejores segmentos del mercado.

Conocer a nuestros principales competidores, así como sus puntos fuertes y débiles.

Establish innovative processes that generate a service of the highest quality, efficiently, at the most competitive price, and with the best technical advice.

Give after-sales management a differential strategic value in the corporate policy of our clients.

VALUES OF THE ICP GROUP

The corporate values that define ICP are as follows:

BRAND IMAGE

Construimos una imagen de marca que representa nuestra identidad y nuestra cultura corporativa. Para su comunicación, utilizamos las herramientas de promoción y marketing más eficientes.

INNOVATION AND DEVELOPMENT

We are committed to research and innovation as a strategy to anticipate and adapt to the demands of a sector that is constantly evolving.

TEAM SPIRIT

We are committed to people, promoting teamwork, recruiting talent and the involvement and engagement of everyone in the development and success of the company.

CLIENT FOCUS

We identify and analyse our clients’ current and future needs, perceptions, preferences and behaviours.

EXCELLENCE

We keep a tight control over our products and services, seeking the highest level of excellence.

STRATEGIC PLANNING

We are constantly analysing, developing and implementing new projects to achieve goals and objectives.

ENVIRONMENTAL CARE

We work to preserve our environment giving a second life to electronic devices